LB LeadsByTech MSME

Frequently Asked Questions

Find answers to common questions about our services, process, and support. Can't find what you're looking for? Contact us directly.

General Questions

We specialize in three main areas: (1) Website Development - custom websites and web applications, (2) Software Development - custom software, CRM, ERP, School Management Systems, and (3) B2B Automations - data scraping, API integrations, and workflow automation. We work with businesses of all sizes.

LeadsByTech was founded by Mueezur Rehman, who specializes in full-stack web development, database design, and automation. You'll have direct access to Mueezur throughout your project.

Simply contact us through our website or email. We'll schedule a discovery call to understand your needs, discuss your goals, and determine the best solution. There's no obligation or cost for this initial consultation.

Yes! We're based in India but work with clients globally. Our remote-first approach means we can collaborate with anyone, regardless of location. We support multiple time zones.

Pricing & Payments

We use flexible pricing based on project scope and complexity. We offer fixed-price projects, time-and-materials engagement, and monthly retainers. Each project is unique, so we provide custom quotes after understanding your needs.

Absolutely not. We believe in transparency. All costs are discussed upfront, and we provide a detailed proposal before starting. If project scope changes, we discuss any adjustments before proceeding.

We accept bank transfers, PayPal, credit cards, and other digital payment methods. For larger projects, we typically follow a payment schedule: 30% deposit, 40% mid-way, 30% on delivery.

Yes! Monthly retainers are perfect for ongoing support, maintenance, and feature development. You get priority support and can scale up or down based on your needs.

Development

We primarily use Python and Django for backend, PostgreSQL for databases, and React for frontend. We also work with Docker, AWS, Redis, and modern DevOps practices. These are battle-tested technologies that scale well.

It depends on scope. A simple website takes 4-6 weeks. A web application takes 8-16 weeks. Complex SaaS products can take 3-6 months. We'll provide a realistic timeline during the discovery phase.

Yes! We handle deployment to cloud platforms like AWS, DigitalOcean, or Heroku. We can also set up monitoring, backups, and SSL certificates. Hosting costs are separate from development.

Yes! We can integrate with payment gateways (Stripe, PayPal), email services, CRM systems, analytics tools, and virtually any API. We have experience with hundreds of integrations.

Support & Maintenance

Every project includes 30 days of free support for bug fixes and minor adjustments. After that, we offer support packages starting from ₹25,000/month depending on your needs.

Response times vary by support level: Basic (48 hours), Standard (24 hours), Premium (4 hours). For critical production issues, we prioritize accordingly.

Yes! Security is critical. We monitor for security vulnerabilities and apply patches promptly. With a support plan, we ensure your application stays secure and updated.

Yes! We provide comprehensive documentation and training on how to use your application. We can also create custom training materials or conduct live training sessions.

Still Have Questions?

Reach out to us directly. We'd love to discuss your specific needs and answer any questions.

Contact Us Today